Booking & Cancellation Policy

Booking & Cancellation Policy

Booking & Cancellation Policy

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advises otherwise. New information.

YOUR VOUCHER AND DEPARTURE POINT

Private Day Trips or Group Day Trips

Please present your voucher 15-20 minutes before departure to the driver or guide at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours.

Packaged Multi Day Trips

Your Trip Manager will always have your details, please present your Passport when identifying yourself at the hotel. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours.

Transportation Services

Please present your voucher 15-20 minutes before departure to the driver at departure point. The location of the departure point has to be advised at the time of booking. We can not be held responsible for clients showing up late for their transfer.

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Private Day Trip, Group Day Trip or Packed Multi Day Trip is confirmed when full payment is received.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY

Private Day Trips or Group Day Trips

  • Cancellation more than 7 days in advance is fully refundable
  • Cancellation up to 48 hours prior to departure date: 50% of the total amount plus administration fees that might be imposed
  • Cancellation less than 24 hours prior to departure date and time or no-show : 100% of the total amount

Packaged Multi Day Trips

  • Cancellation more than 30 days in advance is fully refundable
  • Cancellation up to 14 days prior to departure date: 50% of the total amount plus administration fees that might be imposed
  • Cancellation less than 7 day prior to departure date and time or no-show : 100% of the total amount

Transportation Services

  • Cancellation more than 7 days in advance is fully refundable
  • Cancellation up to 48 hours prior to departure date: 50% of the total amount plus administration fees that might be imposed
  • Cancellation less than 24 hours prior to departure date and time or no-show : 100% of the total amount